What We Collect and Why We Collect It
When you create an account, we collect your name, email address, date of birth, and mailing address for identity verification purposes. If you fund your account via PayPal or Venmo, our payment processor receives transaction data — we do not store your full PayPal credentials or
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Venmo login on our servers. Play+ prepaid card activity is logged at the transaction level only, so we can reconcile your account balance and confirm withdrawals. We also collect device identifiers and session data when you access the platform on mobile, which helps us detect unusual
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login patterns and protect your account. Browsing behavior within the platform — which games you open, how long sessions run — is collected in aggregate to improve the lobby experience. We do not sell this data to advertisers. Access to and use of rikeno depends on
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local law and is available only in eligible states. Data retention periods vary by category: account records are kept for as long as your account is active plus any period required under applicable state law, while payment logs are retained per financial-record requirements. You may request
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a copy of your data or ask us to delete it by contacting our support team directly.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.